Capture feedback at the right moment
Invite customers into a clear, consistent feedback flow after the experience you want to understand.
Private reputation workspace
Turn every customer response into a business asset.
Collect, verify, and use customer feedback with permission—securely, credibly, and entirely under your control.
Built for businesses and agencies that want a more trustworthy feedback workflow.
One workspace for feedback, permissions and insightDesigned around customer control
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Feedback is more useful when it stays trustworthy.
Own Your Reviews brings customer responses, consent status, and reputation signals into one practical workspace—so your team knows what it can use and why.
Keep permission visible
Record the context around each response so your team can confidently decide how it may be used.
Turn signal into action
Find recurring themes, respond with context, and share the right approved feedback where it helps most.
Own your proof
Don’t let your customer proof live in one place.
A review published on a marketplace such as Amazon is normally visible within that marketplace and remains subject to its account and platform rules. That can make it difficult to reuse the full customer story where your future customers are deciding.
With Own Your Reviews
Build a feedback record you can use with confidence.
Collect feedback directly from customers, keep the context and permission status beside every response, and prepare approved proof for your own website and the channels you choose.
- Keep a direct, permission-led record of customer feedback
- Make approved testimonials available for your own website
- Reuse customer proof without losing its source or context
Own Your Reviews does not take ownership of marketplace reviews. It helps you build a separate, customer-permission-led feedback asset.
How it works
A simple path from response to responsible use.
Designed to make a better feedback habit feel operational, not administrative.
Invite
Send a focused request after a relevant customer moment, through the channel that fits your workflow.
Verify
Bring the response and its use context together, helping your team distinguish signal from noise.
Use with confidence
Build an evidence-led view of customer experience and use approved feedback more deliberately.
Capabilities
Make your reputation work harder—without losing the human context.
Everything you need to collect, organize, and learn from customer feedback in a more intentional way.
Feedback collection
Create a repeatable feedback request flow that gives customers an uncomplicated way to respond.
Permission-led records
Keep the use status next to the feedback itself, so context is not lost between teams.
Response workflows
Give your team a shared place to review feedback and coordinate thoughtful follow-up.
Insight over volume
Look beyond star ratings to spot themes in what customers value and where they need more.
Shareable proof
Prepare approved customer proof for your own website and selected channels, while keeping its source and approval context clear.
Agency-ready view
Give clients a clearer feedback process without making your agency the owner of their reputation.
For agencies
Give clients a better feedback system—not another black box.
Own Your Reviews helps agencies introduce a clear, client-led feedback workflow while protecting the trust they have built with customers.
- Keep feedback ownership visible to the client
- Create a repeatable service layer around reputation
- Use customer proof with a clearer permission trail
- Turn recurring feedback into strategic conversations
Control by design
Designed for a more considered relationship with customer feedback.
Own Your Reviews is built around practical control, not vague promises. Your policy and implementation should always reflect how you actually operate.
Clear roles
Make it easier to understand who is reviewing feedback and who is responsible for its next step.
Visible use context
Keep permission and use status close to the feedback record, rather than relying on memory or spreadsheets.
Trust before amplification
Put a more respectful feedback experience ahead of chasing review volume at any cost.
Questions
Frequently asked questions
What is Own Your Reviews?
It is a reputation workspace for collecting customer feedback, keeping its use context visible, and turning reliable responses into useful insight.
Is this only for online reviews?
No. The focus is the feedback relationship itself: gathering responses, understanding them, and deciding how they should be used.
Can agencies use it for clients?
Yes. The agency workflow is designed to support a service relationship while keeping the client’s reputation and customer relationship in view.
Can I use marketplace reviews on my own website?
Marketplace reviews are governed by the marketplace’s own rules. Own Your Reviews helps you collect a separate, permission-led feedback record that can be approved for your own website and other selected channels.
Does the product replace your legal or privacy policy?
No. Each business remains responsible for its own lawful basis, notices, retention rules, and operational policies.
Start a conversation
Book a demo Ready to make customer feedback more useful?
Tell us how you collect feedback today and where trust, ownership, or follow-up becomes difficult.